Frequently Asked Questions

Can a Wiper Blade be Replaced by Installer?

Yes, although the wiper blade is made from silicone and will likely last for the lifetime of the product, more than 10 years

Does the camera support POE?

Yes, High-PoE (802.3bt Midspan) option utilises easy connectivity via the RJ45 socket in the base of the camera, operating over a full 100m Cat 5e span.

How long can the cable runs be from power source to the camera?

1. PoE up to full 100m Cat 5e span
2. 24V DC model up to 50m
3. 24V DC + Alarm model up to 30m

Does the camera have IR illumination?

Optional IR is available and provides detection up to 300m. You may also utilise additional white light, to provide colour images throughout the night and act as an overt deterrent to intruders.

Can the camera see the base of the mounting column when mounted upright?

Yes, the camera can be canted forward to enable line of site to the base of the mounting pole.

Is the camera ONVIF compliant?

Yes, compliant to ONVIF profiles S, G and T

Does the camera have alarm i/o?

The “ALM” variant offers four alarm inputs, two alarm outputs. Please note, this must be specified at time of order.

Is the camera marine-grade?

Yes, the camera has a marine-grade aluminium finish.

What is the optical zoom?

30x optical zoom

Can a Wiper Blade be Replaced by Installer?

Can a Wiper Blade be Replaced by Installer?

Does the camera support POE?

Yes, High-PoE (802.3bt Midspan) option utilises easy connectivity via the RJ45 socket in the base of the camera, operating over a full 100m Cat 5e span.

How long can the cable runs be from power source to the camera?

1. PoE up to full 100m Cat 5e span
2. 24V DC model up to 50m
3. 24V DC + Alarm model up to 30m

Does the camera have IR illumination?

Optional IR is available and provides detection up to 300m. You may also utilise additional white light, to provide colour images throughout the night and act as an overt deterrent to intruders.

Can the camera see the base of the mounting column when mounted upright?

No, the arms on the X3 Storm cannot be canted.

Is the camera ONVIF compliant?

Yes, compliant to ONVIF profiles S, G and T

Does the camera have alarm i/o?

The “ALM” variant offers four alarm inputs, two alarm outputs. Please note, this must be specified at time of order.

Is the camera marine-grade?

Yes, the camera has a marine-grade 316 stainless steel finish.

What is the optical zoom?

30x optical zoom

Can a Wiper Blade be Replaced by Installer?

Yes, although the wiper blade is made from silicone and will likely last for the lifetime of the product, more than 10 years

Does the camera support POE?

Yes, High-PoE (802.3bt Midspan) option utilises easy connectivity via the RJ45 socket in the base of the camera, operating over a full 100m Cat 5e span.

How long can the cable runs be from power source to the camera?

1. PoE up to full 100m Cat 5e span
2. 24V DC model up to 50m
3. 24V DC + Alarm model up to 30m

Does the camera have IR illumination?

Optional IR is available and provides detection up to 500m. You may also utilise additional white light, to provide colour images throughout the night and act as an overt deterrent to intruders.

Can the camera see the base of the mounting column when mounted upright?

Yes, the camera can be canted forward to enable line of site to the base of the mounting pole.

Is the camera ONVIF compliant?

Yes, compliant to ONVIF profiles S, G and T

Does the camera have alarm i/o?

The “ALM” variant offers four alarm inputs, two alarm outputs. Please note, this must be specified at time of order.

Is the camera marine-grade?

Yes, the camera has a marine-grade aluminium finish.

What is the optical zoom?

37x optical zoom

Can the wiper be replaced by an installer?

Yes, although the wiper blade is made from silicone and will likely last for the lifetime of the product, more than 10 years

Does the camera support POE?

1. VEGA-2010PW / VEGA-2065PW supports POE+ (802.3at)
2. VEGA-2052 supports POE (802.3af)

Can third-party cameras be used in the housing?

Yes, the Redvision VEGA™ 2010 housing accommodates camera and lens assemblies of 228 x 80 x 100 (D x W x H) mm with Tru-park wiper and 290 x 80 x 100 mm without Tru-park wiper.

Is the camera ONVIF compliant?

Yes, compliant to ONVIF profiles S, G and T

Is the camera marine-grade?

Yes, the housing has a marine-grade aluminium finish.

Do you need an additional junction box for cable management?

No, the Vega is fully cable-managed, with two 20mm cable glands for easy cable access and cables can be terminated inside the camera housing itself.

Are the cameras ONVIF compliant?

Yes, compliant to ONVIF profiles S, G and T

Do the cameras support POE?

Yes, supports POE (802.3af)

Do the cameras have alarm i/o?

The cameras have 1 in, 1 out

Do the NVRs support RAID recording?

1. Knight Stor 32 – RAID 5,6 and 10 modes allow flexible storage and backup options, to protect your precious recorded footage
2. Knight Stor 8 – No

Can the NVRs be rack mounted?

1. Knight Stor 32 – Yes
2. Knight Stor 8 – No

Are the NVRs ONVIF compliant?

Yes, compliant to ONVIF profiles S, G and T

Do the NVRs support POE?

Yes, supports POE (802.3af)

Are the cameras waterproof?

Yes, IP67 weatherproof

How much storage is available per NVR?

1. Knight Stor 32 – up to 48TB
2. Knight Stor 8 – up to 12TB

What Data options are available with the Hub?

Redvision offers either a fixed or dynamic public IP data package, with 3 mobile data as standard, inclusive of Redvision engineer remote configuration an support. Other network providers are also available, or you can opt to utilise your own data package.

How many cameras can be powered by one hub?

Up to four cameras (including one PTZ, either 90W PoE or 24VDC)

Is the hub ONVIF compliant?

Yes, compliant to ONVIF profiles S, G and T

How much local recording storage is available?

Up to 12TB per hub

What off-grid solutions are available?

Redvision supply the RedCop CCTV tower, which has Lithium Ion battery, solar panel and hydrogen fuel cell options.

What power options are available?

The Redcop tower is always powered by 24VDC batteries which can be recharged in a variety of ways, including directly from the mains, from a fitted solar power generation kit, or from a fitted hydrogen fuel cell kit. LiFePO4 battery sets are also available as an optional upgrade that can improve the efficiency and lifespan of the Redcop tower.

Does the RedCop have local recording?

Yes, the Redcop tower has a built-in Network Video Recorder (NVR) to ensure that all images are continually recorded and never lost. The NVR provides PoE power to the Knight-series static cameras and connects to the in-built router for transmission to the monitoring station against alarm events.

How are alarm events triggered?

The RedCop is integrated with Genesis PIR detectors to enable intruder detection and response. The RedCop can also utilise advanced AI from Redvision CCTV Knight-series static cameras to detect intruders.

Are RedCop CCTV towers available for rental?

Yes, RedCop CCTV towers are available for monthly rental. Rental is only available to trained installation and commissioning engineers and is subject to the RedCop terms and conditions.

What cameras can be fitted to Redcop CCTV tower?

The Redcop tower can accommodate one Redvision X-series PTZ camera and up to three Knight series static cameras. The PTZ is mounted on top of the 6.5m aircraft grade telescopic mast to provide wide-area coverage of the site. The static cameras with built in analytics are typically used to look at specific assets, entry/exit points and other vulnerable areas.

Is there a road trailer available?

Yes, the Redcop tower can be factory mounted onto the Redcop road trailer, which is VCA type-approved for use in Great Britain and Northern Ireland. This allows for rapid re-deployment of the tower to remote and vulnerable sites.

How is the Redcop CCTV tower remotely monitored?

The Redcop CCTV tower can be monitored using the free of charge Redvision RedVu CMS Central Monitoring software. The CMS software can be downloaded to a PC or laptop and installed on a smart phone or tablet for mobile viewing. Additionally, the Redcop can be monitored by a commercial Alarm Receiving Centre (ARC) running Immix or Sentinel software. The ARC may also be able to offer additional services such as patrols or keyholding as required.

What cameras are integrated?

The VMS1000 is completely open platform and deeply integrated, at an SDK level, with over 400 different CCTV brands. Moreover, it is ONVIF compliant.

Are there recurring license fees?

No, Redvision do not charge a recurring fee for the VMS licenses (excluding Facial Recognition)

Is Failover available?

Yes, the VMS1000 system architecture can allow for multiple different failover options:

1. Mirrored failover
2. Ratio failover
3. Critical camera failover

Are other systems integrated with the VMS?

The VMS is also integrated with a host of building management systems, access control systems, third party analytics and fire control systems.

What is the limit on the number of channels per system?

There is no limit for the overall system